Last Updated: June 3, 2026
By accessing or using the oak-kudu website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
You may use our website for lawful purposes only. You agree not to:
When you submit a service request through our website, you acknowledge that:
We will make reasonable efforts to provide services as described, but we do not guarantee specific outcomes. Results may vary based on individual animal characteristics, health status, and behavioral factors.
Cancellation policies vary by service type and will be communicated when you book. Generally:
As a pet owner using our services, you agree to:
Our services are provided on an "as is" basis. We make no warranties, express or implied, regarding the results of our services. Individual outcomes may vary.
Our services are not a substitute for professional veterinary care. We are not veterinarians and do not provide medical diagnoses or treatment. Any health-related observations or recommendations should be discussed with a qualified veterinary professional.
To the fullest extent permitted by law, oak-kudu shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website. Our total liability shall not exceed the amount you paid for the specific service in question.
You acknowledge that working with animals carries inherent risks, including the possibility of injury to the animal, our staff, or third parties. While we take precautions to minimize these risks, we cannot eliminate them entirely.
All content on this website, including text, graphics, logos, and images, is the property of oak-kudu or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
If you provide feedback, reviews, or other content to us, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display that content in connection with our business.
Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of these external sites.
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data collection and use practices.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services following any changes constitutes acceptance of those changes.
We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms of Use, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and oak-kudu regarding the use of our website and services.
If you have questions about these Terms of Use, please contact us at:
oak-kudu
127 Harrington Gardens
London SW7 4JW
United Kingdom
[email protected]